Machine wash in cold water with like-color towels and bedding. Do not wash with clothing, especially ones with zippers and other hardware as these can snag the fibers of your towels. 

Tumble dry in low or medium heat.

We recommend tumble drying towels in a low temperature and drying with other towels or bedding. Do not throw in the dryer with clothing, especially ones with zippers and other hardware as these can snag the fibers of your towels.

The numbers you see associated with cotton production refer to number of threads that make up the yarn. Thread strength is determined by the staple length of cotton. The lower the number, the thicker, harder, and less durable the yarn. Higher quality yarn is made from long-staple fibers which are spun into finer, stronger threads. So, 20 single yarn is half the diameter of 10 single yarn and twice as long. Yarn fibers are doubled for additional strength. 20 double yarn is made with two strands of yarn twisted together to forge a greater tensile strength (much like a suspension bridge cable).

100% Cotton – Softer, more absorbent, but less durable, 100% cotton towels have a perceived guest cache over blended towels.  100% cotton is the first choice for higher quality towels, and dyed towels as polyester does not take and retain dye evenly.

Quality is at the heart of who we are. All of our products are meticulously made with high quality fabrics. If a towel or robe fails due to a manufacturing defect, we will replace the product. If your towel rips, tears, frays, or anything else happens to it during normal use, you’re covered under our guarantee. 

Please note: This guarantee does not cover any return needed due to accidents, improper care, change of mind on towel color or normal wear and tear. 

D2C stands for Direct-to-Consumer. It refers to a business model where products are sold directly to consumers without intermediaries like retailers or wholesalers.

Our D2C site offers several benefits including: 

Lower prices due to the elimination of middlemen. 

Access to exclusive products and deals. 

Direct communication with the brand for better customer service. 

Transparent transactions and purchasing process. 

Placing an order is simple. Just browse our products, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and your order will be processed

We accept various payment methods including credit/debit cards, and other secure online payment gateways. Specific payment options may vary depending on your location

We offer standard and expedited shipping options depending on your location and urgency. Shipping costs and delivery times will be calculated at checkout

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 of receiving it for a refund or exchange. Please refer to our Returns & Exchanges policy for detailed instructions.

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.

We strive to minimize our environmental impact by offering products that are sustainably sourced, eco-friendly, and/or made from recycled materials whenever possible. Look for specific product details on our website or contact customer service for more information.

If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email atIf you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at deesanecommerce@gmail.com and ratnadeep@deesangroup.com, or through our website's contact form, or through our website's contact form, or through our website's contact form